"The Business Communication and Interpersonal Skills course addresses the employee's ability to work effectively with others and communicate properly, focusing on developing behaviours and methods of communicating effectively with others. Interpersonal skills include a wide range of skills, many of which focus on listening, questioning, and understanding body language. Interpersonal skills are directly related to emotional intelligence, which is a person's ability to understand and manage his or her own emotions and the feelings of others.
