"Public sector managers face pressures from rising demands, conflicting priorities, and limited resources.
Government ministers and ordinary citizens are demanding a higher quality of service delivery, but budgets remain tight.
Public sector managers have to do more with the same or less resources.
At the same time, they face increased audit from parliamentarians, citizens, civil society, and journalists.
General managers need to develop a wide range of skills regardless of their technical expertise, including financial management, development, personal interaction, and communication with a wide range of stakeholders.
